Our mission

CoviCare24 is an initiative of the Primary Care Service (SMPR) of the Geneva University Hospitals (Faculty of Medicine, University of Geneva) aiming to facilitate the dissemination and sharing of COVID-19 processes for ambulatory care centers worldwide. Ambulatory care centers, especially those operating 24/7, must be able to meet the needs of patients and the medical community during the COVID-19 pandemic. Our goal is to help other centers coordinate the response between different medical and social partners in the current crisis in order to provide excellent care without exception. An ambulatory care center must be able to meet the specific medical, social and mental health needs of patients suffering from COVID-19 and their families.

The SMPR of the Geneva University Hospitals along with other ambulatory care centers had to, within a few weeks, deal with the exponential COVID-19 pandemic. Our team has implemented, in collaboration with local partners, strategies (processes, guidelines) and structures (a 12-place discharge area, a telemedicine and follow-up center, an ambulatory pneumonia monitoring unit for COVID-19 , etc.) to ensure the application of best practices in this situation. The general organization is based on the CoviCare concept of the canton of Geneva. CoviCare24 is a platform aiming to make these different processes available but decontextualized to facilitate their use elsewhere by the medical community and more particularly by those in charge of ambulatory care centers worldwide.